Health and safety may seem a bit of an exaggeration these days, but we take it very seriously – because it`s really important to us. The last thing someone wants is a big event marred by accidents or unfortunate mishaps. For insurance reasons, we must also ensure that you are aware of all the rules and regulations relating to your attitude. 13. Complaints We take complaints very seriously and strive to respond to their complaints within 5 business days. All complaints should be addressed to info@oodlessoftplay.co.uk. 14. Limitation of Liability 14.1 Use of the Device is solely at your own risk and you must ensure that you are authorized to use the Device. We disclaimer you of any liability for the rental of the equipment to the fullest extent permitted by applicable law. This does not affect their legal rights as consumers. If we are held liable for any loss or damage suffered by you, this liability is limited to rental costs. The person/organization renting the equipment is responsible for damage or injury resulting from an accident or abuse during the rental.

Any damage or theft caused by misuse or lack of maintenance or during the rental of the devices must be paid at the total cost of replacing the retail trade. Our company cannot take responsibility for injuries caused to someone who uses these devices. It is your responsibility to check all devices prior to signing for delivery and installation. We pride ourselves on supplying children`s parties not only with safe, high-quality bouncy castles, inflatable games and softplay, but the safety of our customers is also very important. 10. Our Site 10.1 The information, content and materials available on the Site may vary from time to time without notice. This is done to ensure that the site is as up-to-date as possible. 10.2 We strive to have the Site available at all times, but you will understand that we cannot guarantee this or that it is flawless and that we cannot assume any responsibility for any problems this may cause. We strive to keep the site as up-to-date as possible; All product descriptions displayed on the site are correct at the time of entering the information, but the information displayed at that time may not always reflect the exact position at the time of your order.

.